About You

We are seeking a self-motivated Sustainable Real Estate Consultant to help generate investment and decarbonization strategies for our customers’ portfolios. Note that this is not just a consulting role, as it fits between Sales, Technical Customer Success, Product Delivery, and developing new solutions to provide value to our product and clients. You’ll play a pivotal role in assuring that our clients’ use our product to the full potential, developing our company’s product/go-to-market strategy towards success, and acting as an expert for the intimate details of real estate investment and renovation plans.

You’d be excited to work in a dynamic, friendly, fast-growing startup. You’re a talented real estate expert who can be both client-facing and deliver accurate results. You feel excited about the responsibility of shaping the direction of a pre-seed startup product. Sounds like you? Read on…

About Us

Real estate is one of the key levers for decarbonization, and it’s time to act. Optiml is fast-growing AI startup with a mission to revolutionize investment decisions towards sustainability.

We spun out of ETH Zurich in fall 2022 and raised money from top-notch US & EU funds: Innovation Endeavors (San Francisco – fund of former Google CEO Eric Schmidt) and Planet A (Berlin). In short: although we’re only a year and a half old, and we’re at the stage where we need more entrepreneurial and talented people to join our team as we expand our product’s footprint.

Tasks

Responsibilities

• Lead client interaction and use of Optiml platform end to end, from (technical) sales meetings, onboarding, to customer success and product delivery
• Lead deliveries of large real estate portfolio analyses as the main internal user of the Optiml platform
• Ensure customer satisfaction and retention
• Drive continuous improvement in the customer experience through the platform in collaboration with the product, UX research, and design teams
• Establish clear process milestones for customers to onboard Optiml
• Build case studies and stories of customer use cases
• Support the sales, marketing, and product teams in gathering feedback to support product strategy
• Work in cross-functional teams to refine and advance the product
• Support in contextual data gathering and assessments
• Improve the data flows within the Optiml platform from onboarding to export
  
  

Who We Are Looking For

• Highly Self-Motivated: You are able to quickly and efficiently execute tasks, demonstrating strong initiative and self-drive.
• You Get Things Done: You prioritize speed and flexibility, adept at making swift compromises to maintain momentum.
• Client-facing acumen and project management: Your skills lie in assuring detailed and convincing outputs that clients can trust.
• Overly helpful and enabling: You are willing to go above and beyond to provide the greatest experience for customers.
• Analytical and Self-Reflective: You analyze your performance and continuously seek ways to improve.
• Compassionate and Humorous: You bring kindness and humor to the team, enhancing both morale and collaboration.
  
  

Requirements

Must have

• 5+ years experience in the Real Estate / AEC industry with client-facing interaction such as sustainable real estate consulting
• Masters degree in economic or energy related disciplines within the Real Estate industry
• Certified GEAK expert (Switzerland) or certified DENA Energy Consultant (Germany)
• Knowledge of data requirements and existing regulations & norms for building renovations
• Ability to contribute individually and in teams
• Excellent written and verbal communication skills in English and German
• Swiss or EU citizenship (unfortunately due to size, we can’t support non-EU)
• You can come to the office in Zurich a majority of the time
  
  

Benefits

• Direct impact on the product and go-to-market direction of Optiml from the earliest days
• Unique opportunity to learn: try, fail, iterate, and build new skills every day - in a culture that values growth & development individually and as a team
• Learning and development budget of CHF 1k (conferences, certificates, etc.).
• Shit happens: 100% accident non-occupational accident insurance (UVG) covered.
• 25 days paid vacation, flexible parental leave.
• Note: We work primarily from our Zürich office, but offer the possibility of some remote work and flexible hours..